Hospital Roadmap for Person and Family Engagement (PFE): Achieving the Five PFE Best Practices to Improve Patient Safety and Health Equity

Resource Location: https://drive.google.com/file/d/1BsBYD8zjRsnZlcvTU25jiu1TKyMw3JOS/view?usp=sharing

American Institutes for Research (AIR)/IPRO HQIC

This PFE Roadmap provides practical guidance to help hospitals implement five PFE best practices:

  1. Implementation of a planning checklist for patients who have a planned admission
  2. Implementation of a discharge planning checklist
  3. Conducting shift change huddles and bedside reporting with patients and families
  4. Designation of a PFE leader in the hospital
  5. Active Person and Family Engagement Committee or other committees where patients are represented and report to the board
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Focus Area: Patient & Family Engagement, Health Equity, All-Cause Harm / Culture of Safety / High Reliability