IPRO HQIC LAN Series: Health-Related Social Needs

Prepared by IPRO HQIC

Addressing health-related social needs (or social drivers of health) can improve health outcomes. Health-related social needs include food insecurity, housing instability, transportation needs, utility difficulties, and interpersonal safety.

Join IPRO QIN-QIO for the Health-Related Social Needs Series to learn, collaborate, share best practices and lessons learned on how best to screen for, capture information about, and address social needs.

  • Engage in interactive sessions where participants learn about health-related social needs and specific issues when screening, collecting, and addressing this information.
  • Participate in a collaborative forum to share best practices, challenges, and lessons learned, including ways to streamline reporting to CMS.
  • Share tools, resources, and other material with your peers.

REaL Data Collection Toolbox

Prepared by IPRO HQIC

This Learning Toolbox focuses on healthcare facilities collecting data on race, ethnicity, and language preference (REaL) as an important component of the provision of equity in the healthcare setting. It includes a quick primer on data collection, and provides links to articles, tools, and resources to educate providers on the importance of knowing the diverse patient population for which they provide care.

Emergency Preparedness Plans (EPP) Training, Templates & More: A Guide for Developing Your EPP

Compiled by IPRO HQIC

According to the CMS Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers, all 17 provider/supplier types must have an Emergency Preparedness Plan (EPP) as part of their Conditions of Participation.

Additionally, many states require other groups, such as community-based organizations, to have their own plans or adopt the county-level plan.

The COVID-19 pandemic has reinforced the importance of all organizations having a plan that addresses the four core elements of an Emergency Preparedness Program:

  1. Risk Assessment and Planning
  2. Communication Plan
  3. Policies and Procedures
  4. Training and Testing

We encourage organizations to align their EPP with their community (or county) plan, to assist with regional preparedness. This guide includes links to key guidance, training, and sample templates to help build and/or refine a comprehensive EPP.

Updated: 09/19/23.

SERIES: IPRO HQIC Health-Related Social Needs Series

Prepared by IPRO HQIC

Addressing health-related social needs (or social drivers of health) can improve health outcomes. Health-related social needs include food insecurity, housing instability, transportation needs, utility difficulties, and interpersonal safety.

Join IPRO QIN-QIO for the Health-Related Social Needs Series to learn, collaborate, share best practices and lessons learned on how best to screen for, capture information about, and address social needs.

  • Engage in interactive sessions where participants learn about health-related social needs and specific issues when screening, collecting, and addressing this information.
  • Participate in a collaborative forum to share best practices, challenges, and lessons learned, including ways to streamline reporting to CMS.
  • Share tools, resources, and other material with your peers.

This series is comprised of six sessions from 12 to 12:45 pm ET on:

  • September 13
  • October 11
  • November 8
  • December 13
  • January 10
  • February 14

April 18, 2023 LAN Event – Using TAP Strategy for HAI Reduction: CAUTI, CLABSI, C. Diff, MRSA

Prepared by IPRO HQIC

Join us for a webinar featuring subject matter experts from the Centers for Disease Control and Prevention (CDC) to learn about a comprehensive strategy to reduce hospital acquired infections (HAI). The Targeted Assessment for Prevention (TAP) Strategy is a CDC-developed framework for quality improvement that uses data to drive interventions that will prevent healthcare-associated infections. The TAP strategy targets healthcare facilities and specific units within facilities that have a disproportionate burden of HAIs so that prevention efforts can be prioritized and implemented where they will have the greatest impact. Our speakers will discuss the latest updates in the strategy and tools, including adaptation for smaller facilities.

Patient Stories Collection: Infectious Diseases

Compiled by IPRO

The following are websites where you can find patient stories related to infectious diseases:

1. Infectious Diseases Society of America (IDSA). IDSA Home [Internet]. Patient Stories: The Faces of Antimicrobial Resistance; [cited 2023 Aug 8]. Available from: https://www.idsociety.org/public-health/patient-stories/patient-stories/.

2. Pew Charitable Trusts. The Pew Charitable Trusts | The Pew Charitable Trusts [Internet]. True Stories of Antibiotic Resistance; 2017 Nov 13 [cited 2023 Aug 8]. Available from: https://www.pewtrusts.org/en/research-and-analysis/articles/2017/11/true-stories-of-antibiotic-resistance-3-personal-perspectives.

3. National Foundation for Infectious Diseases (NFID). NFID [Internet]. Real Stories, Real People – NFID; [cited 2023 Aug 8]. Available from: https://www.nfid.org/resources/real-stories-real-people/.

4. Sepsis Alliance [Internet]. Faces of Sepsis; [cited 2023 Aug 11]. Available from: https://www.sepsis.org/education/patients-family/faces-of-sepsis/.

5. Summa Health | Nonprofit Healthcare System in Akron, Ohio [Internet]. Infectious Disease Patient Stories | Summa Health; [cited 2023 Aug 11]. Available from: https://www.summahealth.org/specializedservices/infectious-diseases/patient-stories

6. Cleveland Clinic [Internet]. Infectious Disease Patient Stories | Cleveland Clinic; [cited 2023 Aug 11]. Available from: https://my.clevelandclinic.org/patient-stories/infectious-disease

7. St. Jude Children’s Research Hospital [Internet]. Infectious Diseases Treatment Patient Stories; [cited 2023 Aug 11]. Available from: https://www.stjude.org/treatment/disease/infectious-diseases/patient-stories.html

8. Patient Stories and Patient Safety [Internet] CDC. Published September 13, 2023. [Cited September 18, 2023]. Available from: https://blogs.cdc.gov/safehealthcare/category/patients/

9. COVID-19 Patient Stories. [Internet] www.hopkinsmedicine.org. [Cited September 18, 2023]. Available from: https://www.hopkinsmedicine.org/coronavirus/patient-stories

10. HQIC Antibiotic Stewardship Workgroup: Clostridioides difficile Module. [Internet] IPRO NQIIC. [Cited September 18, 2023]. Available from: https://qi.ipro.org/2022/04/21/hqic-antibiotic-stewardship-workgroup-clostridioides-difficile-module/

Your Worst Day: Emergency Preparedness and Response Educational Series

Prepared by IPRO HQIC

For healthcare workers, it is not of question of if, but when an emergency will strike. Emergencies can take many forms and are among the most disruptive experiences that healthcare workers might encounter. Being prepared not only saves lives, but can prevent financial and property loss, and ensure the safety and well-being of entire communities. Having a plan helps staff, patients, families, and residents know what to do, where to go, and how to keep themselves safe during an emergency, and ensures access to essential information and equipment. This Emergency Preparedness and Response Series, told through the lens of those who have experienced emergencies in their settings, will help you prepare and train for emergencies, and anticipate potential hazards when an emergency occurs.

Session 1 April 20, 2023  12 -1:00 PM ET When Things Get Real!

Watch the Recording

In this real-world presentation, healthcare providers who have firsthand experience with emergency events will share their stories and insights to aid listeners in their own emergency planningIn this session participants will:
·Identify key components of emergency plans.
·Recognize, in comparison to the stories shared, if their emergency plans and staff are prepared for a real event.
·Apply actions and insights prompting review of their own EPPs.
Tracy Pate,
Public Health Emergency Preparedness Specialist
 
Stacey Radcliffe, LNHA
Larkin Chase, MD

Session 2 April 27, 2023 12 – 1:00 PM ET You Don’t Know What You Don’t Know

Watch the Recording

Collaboration is the key to success in preparing for and navigating an actual emergency. Hear the stories of those who have managed the emergency response during Hurricane Michael, a category 3-4 storm in October 2018, to ensure safety and success through collaboration with other organizations and partners.In this session participants will:
·Recognize community partners who can have a positive impact on preparations and planning.
·Consider potential partners that should be brought into your organization’s plan.
Seth Maxwell
Archibald Hospital, Thomasville, GA
 
Julie Miller
Phoebe Memorial Hospital, Albany, GA
 
Sandi Cole
FEMA Resource Specialist
Health Care Coalition Member

Session 3 May 4, 2023 12 – 1:00 PM ET The Impact of Trauma

Watch the Recording

Community response to emergencies, whether fire, flood or natural disasters, can be traumatizing and harrowing for family, residents, patients and staff. The impact can be lasting, causing transfer trauma and even higher mortality for people living with dementia. This discussion will offer insights and strategies to lessen the impact.In this session participants will:
· Recognize the impact of traumatic emergencies on family, residents, patients and staff.
· Identify preparations, education and training that might be needed now to mitigate problems during or after an emergency.
Vince Gildone-EMS Chief

 
 
 
Sue Anne Bell

Session 4 May 11, 2023 12 – 1:00 PM ET The Media at Your Door

Watch the Recording

Our final session provides the opportunity to share, ask and hear from experts and other participants related to handling both local and national media and cameras right outside your doorIn this session participants will:
· Discuss some of the challenges and mitigation strategies they experience
· Dealing with media and rumor control
· Communicating with families, dealing with challenging situations, when the story turns negative on social media
Staff policies for social media use
Tracy Pate,
Public Health Emergency Preparedness Specialist
 
Steve Bosso, Assistant Fire Chief, Twinsburg

How to Rebuild, Reengage and Reenergize Your Patient and Family Advisory Council (PFAC)

Prepared by IPRO

In recent months, hospitals have begun to reengage their Patient and Family Advisory Councils (PFACs) after the adverse impact that the COIVD-19 pandemic had on their healthcare systems, including the ability to have in-person PFAC meetings. As a result, some hospital PFACs are even better and stronger than ever before. Wills Memorial Hospital, a 25-bed critical access hospital (CAH) located in Washington, GA will present on the rebuilding and reenergizing of their PFAC, identifying and prioritizing several key areas of concern, and implementing projects based on greatest need.

LEARNING OBJECTIVES:

  • Explain the five Patient and Family Engagement metrics and other key measures of the Hospital Quality Improvement Contractor (HQIC) program.
  • Discuss the PFAC infrastructure and the importance of listening to the patient’s voice to improve patient care.
  • Illustrate how one hospital implemented training for the patient care team based on PFAC discussions and how the training has improved quality outcomes.

View Slides

Watch Video

IPRO HQIC Fall and Injury Prevention: A 6-Part Webinar Series

Prepared by IPRO in collaboration with Dr. Pat Quigley

Falls represent a major public health problem around the world and continue to be the most common adverse event in healthcare settings. The IPRO Hospital Quality Improvement Contractor (HQIC), in collaboration with Dr. Pat Quigley, Nurse Consultant, invites you to participate in a patient safety webinar program beginning May 3, 2023.

The Fall and Injury Prevention webinar series features six monthly webinars, each followed by open forum/coaching sessions from May through October 2023.