This session will highlight best practices and examples to:
Consider approaches to evaluate the quality of sepsis data being reported to CMS (Centers for Medicare & Medicaid Services) and CDC (Centers for Disease Control and Prevention).
Identify common coding challenges that lead to under and overreporting of sepsis.
Apply sepsis coding knowledge to make suggestions to hospital quality improvement staff to improve the coding of sepsis.
Certified Nursing Assistants (CNAs) can play an important role in pressure injury prevention planning and education. This document is intended to provide CNAs with guidance in preventing pressure injuries in the hospital patients and the nursing home residents for whom they provide care.
Prepared by the HQIC collaborative group (IPRO, Alliant, Compass, and Telligen)
Defined as “violent acts, including physical assaults and threats of assault, directed toward persons at work or on duty,” workplace violence (WPV) is a growing concern. An April 2020 Bureau of Labor Statistics Fact Sheet revealed that healthcare workers accounted for 73% of all nonfatal workplace injuries and illnesses due to violence in 2018. This number has been steadily growing since tracking these specific events began in 2011.
Now, it is time to act! Why Now? According to OSHA (2016), workplace violence rates among healthcare workers between 1993 and 2009 were 20% higher than that for other industries. The COVID-19 pandemic increased the factors leading to workplace violence, such as staffing shortages leading to a decrease in the amount of staffed (available) beds, a high workload causing stressed staff, and frustrated patients and families who feel as though their needs are not being met. A memo to State Survey Agency Directors dated November 28, 2022, states CMS’ continued enforcement of regulatory expectations that patients and staff have an environment that prioritizes their safety while effectively delivering healthcare. To effectively maintain a safe environment for healthcare delivery, hospitals can develop policies and procedures to mitigate the risk of workplace violence.
The HQIC collaborative group consisting of Alliant, Compass, IPRO and Telligen appreciates your interest in the Workplace Violence Prevention series. Access event materials here:
Part 1: Workplace Violence Prevention (WPV): Best Practices for Safer Care
WPV is defined as an act or threat occurring at the workplace from physical and verbal assaults.
2020 Bureau of Labor Fact Sheet found that health care workers accounted for 73% of all nonfatal workplace injuries and illness due to violence in 2018.
WPV prevention takes more than security. Requires commitment from organizational leadership, interdisciplinary, collaboration and allocation of resources.
Part 2: Key Components of an Effective Workplace Violence Prevention Program: Leadership Engagement and Communication
Workplace violence is more than a written Policy, it is a series of action steps that serve as a foundational guide for educating staff and acting quickly in an emergency.
Communication is critical. WPV prevention policies must be communicated to patients and families in a way that is non-threatening, clear, concise and at the appropriate reading level.
The way an organization addresses WPV AFTER an event (debriefing, counseling, performance improvement action plan) is just as important as how your organization responds during the event.
Leadership is a partnership. At the heart of all good policies, procedure, and programs is good two-way communication. Find what’s missing by including all perspectives.
Part 3: Uncovering Unconscious Bias for Safer Healthcare Interactions
Unconscious bias affects healthcare interactions and can lead to poor, inequitable outcomes.
Self-reflection is crucial for bias identification and improvement.
De-escalation must be a priority to promote safe, healing environments.
Organizations must implement training, diversity initiatives, reporting mechanisms, and community engagement to address and mitigate bias in healthcare.
The Dialysis and Nursing Home Hand-off Communication Tool provides a framework for communication between dialysis facilities and skilled nursing facilities to ensure a safe transition to and from dialysis that includes prompts for follow-up to changes in a resident’s plan of care.
This resource, for healthcare providers, has information and best practices for screening patients for energy insecurity. It also includes several resources for patients who screen positive for energy insecurity.
Join us for a webinar featuring subject matter experts from the Centers for Disease Control and Prevention (CDC) to learn about a comprehensive strategy to reduce hospital acquired infections (HAI). The Targeted Assessment for Prevention (TAP) Strategy is a CDC-developed framework for quality improvement that uses data to drive interventions that will prevent healthcare-associated infections. The TAP strategy targets healthcare facilities and specific units within facilities that have a disproportionate burden of HAIs so that prevention efforts can be prioritized and implemented where they will have the greatest impact. Our speakers will discuss the latest updates in the strategy and tools, including adaptation for smaller facilities.
Join us for this special presentation featuring real-world strategies for preventing hospital delirium! Delirium affects as many as 50% of hospitalized patients over the age of 65. Furthermore, delirium accounts for increased length of stay, hospital readmissions, emergency department visits and institutionalization of older adults. Delirium is often precipitated by opioid use for pain management. Don’t miss this discussion on alternatives, using an example of a successful hospital project. These initiatives will inspire you to take on delirium prevention at your facility!
This session will highlight best practices and examples for successfully implementing health equity strategies within hospital settings. Rosa Abraha, MPH, Alliant HQIC’s health equity lead, will address frequently asked questions from hospitals and engage in a discussion with participants.
This tool will help your safety program team understand lapses in infection prevention processes that may have contributed to the surgical site infection case. It can help your team identify patterns and inconsistencies in practice, so you can more easily pinpoint opportunities for intervention.