Author: IPRO

Workplace Violence Mitigation & Resource Collection

Curated by IPRO HQIC

Workplace violence (WPV) is defined as an act or threat occurring at the workplace that can include any of the following: verbal, nonverbal, written, or physical aggression; threats, intimidation, harassment, or humiliating words or actions; bullying; sabotage; sexual harassment; physical assaults; or other behaviors of concern involving staff, licensed practitioners, patients, or visitors.

By assessing worksites, preparing employees through training, and providing resources such as clear reporting procedures, healthcare facilities can help to reduce the impact of this hazard on the workforce and continue to ensure a safe place to provide care for patients. Whether your facility already has a workplace violence program or is just starting to develop one, IPRO HQIC has a compendium of tools and resources to ensure that all aspects of this hazard are considered throughout the process.

This collection contains research articles, best practices webinars, planning templates, assessment tools, and online trainings related to workplace violence in healthcare settings.

Advancing the Culture of Safety: Strategies to Prevent Pressure Injuries.

Prepared by IPRO HQIC

Pressure Injuries affect up to 3 million Americans and are a major source of MORBIDITY, MORTALITY, and INCREASED HEALTHCARE COSTS (AHRQ). Hospital Acquired Pressure Injuries (HAPI) can cause undue HARM and increase LENGTH OF STAY.

To improve the overall quality of care, it is important to implement measures to prevent the development of HAPIs. In this Lunch & Learn we will cover:

  • The pathophysiology of pressure injuries and how they develop.
  • How to appropriately identify patients’ pressure injury risk factors.
  • How the Central Maine Healthcare System successfully implemented evidence-based strategies that resulted in a significant decrease in HAPI rates.

Using the IPRO HQIC Planning Tool to Implement a PFAC in Your Hospital

Prepared by IPRO

The Self-Directed Learning Series for IPRO HQIC Hospitals is Now Available

  • Purpose
    • The goal of this learning series is to help a team of hospital employees and a patient and family advisors implement a functioning and sustainable patient and family advisory council or PFAC to meet PFE Best Practice.
    • You will learn the process and steps required to plan and initiate a PFAC.
    • The learning series includes an introductory video and five learning modules—one for each of the five steps of the process (illustrated below).

What is PFE Best Practice 5?
Hospitals are required to have at least one active Person and Family Engagement Committee, Patient and Family Advisory Council (PFAC), or other committee (e.g., Patient Safety) with full membership positions for patient or family representatives.

Background
The series has two major components (1) the PFAC Planning Tool which includes tools and activities that your hospital can use to create and sustain a Patient and Family Advisory Council (PFAC); (2) six pre-recorded learning modules of the Creating and Sustaining a Patient and Family Advisory Council to Improve Patient Safety and Enhance Quality Improvement.

  • How to Access
    • Go to IPRO Learn: Log in to the site to login or create a new account. More information about this process is available on the IPROLearn Account Creation Instructions.
    • Under “all courses” search for PFAC Learning Series.
    • Start with the introductory video and work your way through the five learning modules at your own pace!

View slides and the webinar recording from the Using the IPRO HQIC PFAC Learning Series to Implement a PFAC in Your Hospital to:

  • Learn about how to meet PFE Practice 5: PFAC or Representatives on Hospital Committee.
  • Learn about the new self-directed learning series on IPRO Learn, Creating and Sustaining a Patient and Family Advisory Council (PFAC) to Improve Patient Safety and Enhance Quality Improvement.
  • Discuss how your hospital can use the learning series to develop or strengthen your PFAC.

Opioid Stigma Resources Collection

Compiled by IPRO HQIC

The following are websites where you can resources related to Opioid Stigma:

Articles:

  1. CDC. “Patients’ Frequently Asked Questions | CDC’s Response to the Opioid Overdose Epidemic | CDC.” Www.cdc.gov, 19 Oct. 2021, www.cdc.gov/opioids/patients/faq.html. Spanish Language version available here.
  2. CDC. “Stigma Reduction.” Www.cdc.gov, 25 July 2023, www.cdc.gov/stopoverdose/stigma/index.html. Accessed 10 Oct. 2023.
  3. IPRO HQIC. “Naloxone Saves Lives – HQIC Resource Library.” IPRO HQIC Resource Library, 20 Sept. 2022, hqic-library.ipro.org/2022/09/20/naloxone-saves-lives/. Accessed 10 Oct. 2023. Spanish language version available here.
  4. IPRO HQIC. “People Matter, Words Matter – IPRO QIN-QIO Resource Library.” IPRO HQIC Resource Library, 28 July 2023, qi-library.ipro.org/2023/07/28/people-matter-words-matter/. Accessed 10 Oct. 2023.
  5. Where Opioid Use Disorder Stigma Comes From and How to Prevent It Opioid Use Disorder Stigma: Causes, Impact, Prevention (healthline.com) 
  6. 4 Factors That Add to Stigma Surrounding Opioid Use Disorder 4 factors that add to stigma surrounding opioid-use disorder | American Medical Association (ama-assn.org) 
  7. Stop Overdose: Stigma Reduction Stigma Reduction (cdc.gov) (PDF flyer REDUCING STIGMA (cdc.gov)) 
  8. The stigma that undermines care The stigma that undermines care (apa.org) 
  9. Stigma: Overcoming a Barrier to Pain Treatment and Addiction Recovery Stigma: Overcoming a Barrier to Pain Treatment and Addiction Recovery | NIH HEAL Initiative 
  10. Substance Use Disorder Stigma: What it is and How You Can Prevent it Substance Use Disorder Stigma: What it is and How You Can Prevent it | USU 
  11. Punishing Drug Use Heightens the Stigma of Addiction Punishing Drug Use Heightens the Stigma of Addiction | National Institute on Drug Abuse (NIDA) (nih.gov) 
  12. Medical Stigma and Patients with Substance Abuse Disorder Medical Stigma and Patients with Substance Abuse Disorders | Psychology Today 
  13. Panel Discussion: Stigma Around Opioid Use Disorder Presents Challenges to Treatment Stigma Around Opioid Use Disorder Presents Challenges to Treatment | The Pew Charitable Trusts (pewtrusts.org) 
  14. Stigma of opioids a hurdle to solving crisis Stigma of opioids keeps users from seeking help, taints views of medical professionals – Harvard Gazette 
  15. Why Opioid Addiction Should Be Viewed-And Treated-Like a Chronic Disease Opioid Use Disorder: Managing Stigma & Treatment | The Well by Northwell 

Blogs Posts:

  1. Part 1: Guiding Principles for Addressing the Stigma on Opioid Addiction Guiding Principles for Addressing the Stigma on Opioid Addiction | Bloomberg American Health Initiative (jhu.edu) 
  2. Part 2: A Roadmap to Reduce Stigma on Opioid Addiction A Roadmap to Reduce Stigma on Opioid Addiction | Bloomberg American Health Initiative (jhu.edu) 

Journal Articles:

  1. Confronting the Stigma of Opioid Use Disorder- and Its Treatment Confronting the Stigma of Opioid Use Disorder—and Its Treatment | Substance Use and Addiction Medicine | JAMA | JAMA Network 
  2. Social Stigma Toward Persons with Prescription Opioid Use Disorder: Associations With Public Support for Punitive and Public Health-Oriented Policies Social Stigma Toward Persons With Prescription Opioid Use Disorder: Associations With Public Support for Punitive and Public Health–Oriented Policies | Psychiatric Services (psychiatryonline.org) 
  3. Portraying mental illness and drug addiction as treatable health conditions: Effects of a randomized experiment on stigma and discrimination Portraying mental illness and drug addiction as treatable health conditions: Effects of a randomized experiment on stigma and discrimination – ScienceDirect 
  4. The Impact of Stigma on People with Opioid Use Disorder, Opioid Treatment, and Policy The Impact of Stigma on People with Opioid Use Disorder, Opioid Treatment, and Policy – PubMed (nih.gov) 
  5. Stigma, discrimination and the health of illicit drug users Stigma, discrimination and the health of illicit drug users – PubMed (nih.gov) 
  6. The role of stigma in U.S. primary care physicians’ treatment of opioid use disorder The role of stigma in U.S. primary care physicians’ treatment of opioid use disorder – ScienceDirect 
  7. Addressing Bias and Stigma in the Language We Use With Persons With Opioid Use Disorder: A Narrative Review Addressing Bias and Stigma in the Language We Use With Persons With Opioid Use Disorder: A Narrative Review – PubMed (nih.gov) 
  8. Opioid use-related stigma and healthcare decision-making Opioid use-related stigma and health care decision-making – PubMed (nih.gov) 

Ready or Not, Here it Comes: Preparing to Submit the CMS Health Equity Structural Measure

Prepared by IPRO

Hospitals participating in the CMS Inpatient Quality Reporting (IQR) Program are required to submit structural measures for CY2023 into the CMS Hospital Quality Reporting system. Submissions are due between April 1, 2024 – May 15, 2024.

One of the required structural measures is the Hospital Commitment to Health Equity. In this 30-minute session, IPRO will share what you will need to report to CMS, which documentation you will need to support your submission, the optional Social Drivers of Health process measures, and what’s coming related to health equity for the CY2024 Hospital Quality Reporting programs.

Watch Presentation

Presentation Slides

Hospital Commitment to Health Equity Submission Tool: This fillable PDF resource created by IPRO may be helpful for preparing for attestation of the CMS Hospital Commitment to Health Equity Measure.

IPRO HQIC 09/21/23 LAN: Preparing to Submit the CMS Health Equity Structural Measure (Hospital Commitment to Health Equity).

Prepared by IPRO

Hospitals participating in the CMS Inpatient Quality Reporting (IQR) Program are required to submit structural measures for CY2023 into the CMS Hospital Quality Reporting system. Submissions are due between April 1, 2024 – May 15, 2024.

One of the required structural measures is the Hospital Commitment to Health Equity. In this 30-minute session, IPRO will share what you will need to report to CMS, which documentation you will need to support your submission, the optional Social Drivers of Health process measures, and what’s coming related to health equity for the CY2024 Hospital Quality Reporting programs.

A recording of the webinar can be found here.

Presentation slides can be found here.

IPRO HQIC SERIES – Sepsis: Lessons Learned

Prepared by IPRO

Sepsis mortality continues to be a challenge with sepsis and septic shock as leading causes of death worldwide. Adherence to clinical and operational best practices can profoundly reduce mortality rates and the costs associated with this disease.

The HQIC Sepsis Gap Assessment has shown several areas of improvement needed in the clinical and operational tasks of sepsis care and the CMS SEP-1 bundle. Join us to hear how organizations are innovating and improving sepsis care through:

  • Application of goals to implement the one-hour bundle,
  • Coordination,
  • Education,
  • Peer to peer feedback, and
  • Patient/family engagement.

Part one will provide a “current state” overview and highlight clinical teamwork focused on reducing barriers to timely antibiotic administration and fluid resuscitation. Part two will host a panel discussion of subject matter experts taking questions on both clinical and operational opportunities across the hospital space.

The sessions will be followed by our podcast series “Speaking of Sepsis”, IPRO HQIC’s unique spin on partnership with hospitals across the country to improve the care of sepsis patients and reduce mortality. “Speaking of Sepsis” highlights stories of hospitals and healthcare workers innovating and improving sepsis care through clinical and operational implementation of best practices and multi-professional collaboration.

Emergency Preparedness Plans (EPP) Training, Templates & More: A Guide for Developing Your EPP

Compiled by IPRO HQIC

According to the CMS Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers, all 17 provider/supplier types must have an Emergency Preparedness Plan (EPP) as part of their Conditions of Participation.

Additionally, many states require other groups, such as community-based organizations, to have their own plans or adopt the county-level plan.

The COVID-19 pandemic has reinforced the importance of all organizations having a plan that addresses the four core elements of an Emergency Preparedness Program:

  1. Risk Assessment and Planning
  2. Communication Plan
  3. Policies and Procedures
  4. Training and Testing

We encourage organizations to align their EPP with their community (or county) plan, to assist with regional preparedness. This guide includes links to key guidance, training, and sample templates to help build and/or refine a comprehensive EPP.

Updated: 10/19/23.

SERIES: IPRO HQIC Health-Related Social Needs

Prepared by IPRO HQIC

Addressing health-related social needs (or social drivers of health) can improve health outcomes. Health-related social needs include food insecurity, housing instability, transportation needs, utility difficulties, and interpersonal safety.

Join IPRO QIN-QIO for the Health-Related Social Needs Series to learn, collaborate, share best practices and lessons learned on how best to screen for, capture information about, and address social needs.

  • Engage in interactive sessions where participants learn about health-related social needs and specific issues when screening, collecting, and addressing this information.
  • Participate in a collaborative forum to share best practices, challenges, and lessons learned, including ways to streamline reporting to CMS.
  • Share tools, resources, and other material with your peers.

This series is comprised of six sessions from 12 to 12:45 pm ET on:

  • September 13
  • October 11
  • November 8
  • December 13
  • January 10
  • February 14