Resource Location: https://qi.ipro.org/2021/10/29/pfe-101-what-is-person-and-family-engagement-and-why-does-it-matter/
This material was prepared by the American Institutes for Research (AIR) and the IPRO Hospital Quality Improvement Contractor (HQIC)
In this pre-recorded event, the AIR team hosts a discussion about the different stages of a PFAC, including how to identify them and how to move forward. The event features real-world examples of how hospitals have responded to the evolving needs of their PFACs. It includes a facilitated discussion about steps that all hospitals can take today to make the most of their PFACs and sustain engagement over time.