Guide for Hospitals to Complete the Person and Family Engagement Assessment for the IPRO Hospital Quality Improvement Contract

Prepared by AIR for IPRO HQIC

Hospitals leaders and staff who are either providing information for, or completing the PFE Assessment, can use this guide to determine if they are implementing the five PFE Best Practices, and understand how best to choose survey responses about the five PFE Best Practices.

IPRO HQIC – June 2022 LAN: Identifying and Supporting a PFE Leader in Your Hospital

IPRO HQIC

The June PFE Learning and Action Event focuses on the roles, responsibilities, and benefits of a dedicated PFE leader in both small and large hospitals. This event explores how to create a PFE leader role using existing resources and tools, and ways in which PFE leaders can partner with hospital executives, patients, and families. PFE Leaders from IPRO HQIC hospitals share practical guidance and lessons they have learned.

Integrating Patients and Families on Quality Improvement (QI) Teams

Tom Workman, AIR

This resource offers guidance to HQIC hospitals and QI coaches on how to include patient and family advisors on hospital quality improvement (QI) teams. The resource will help hospital leaders and staff: (1) understand how patient and family members can contribute to a QI team as an advisor; (2) how to recruit patient and family advisors for a QI team; and (3) how to prepare patient and family advisors to contribute to a QI team.

STRIVE Infection Control Training

Centers for Disease Control (CDC)

The CDC/STRIVE curriculum was developed by national infection prevention experts led by the Health Research & Educational Trust (HRET) for CDC. Courses address both the technical and foundational elements of healthcare-associated infection (HAI) prevention. Courses can be taken in any order. Each course has 1 or more modules. Individual modules can be used for; new employee training, annual infection prevention training, and/or periodic training.

Antibiotic Resistance & Patient Safety Portal

Centers for Disease Control (CDC)

Interactive web-based application that was created to innovatively display data collected through CDC’s National Healthcare Safety Network (NHSN), the Antibiotic Resistance Laboratory Network (AR Lab Network), and other sources.  It offers enhanced data visualizations on Antibiotic Resistance, Use, and Stewardship datasets as well as Healthcare-Associated Infection (HAI) data.

IPRO HQIC March 2022 PFE LAN: Revitalizing PFE Practices after COVID

Prepared by IPRO HQIC

The March PFE Learning and Action Event focuses on how HQIC hospitals can revitalize their implementation of the five PFE Best Practices as the demands of the COVID surges begin to wane. The one-hour session offers a step-by-step approach for hospital leaders to assess and reset their PFE efforts after the pandemic. Representatives from Covenant Healthcare in Michigan share experiences and lessons learned.

Strategy 4: Care Transitions From Hospital to Home: IDEAL Discharge Planning

Agency for Healthcare Research and Quality (AHRQ)

Discharge from hospital to home requires the successful transfer of information from clinicians to the patient and family to reduce adverse events and prevent readmissions. Engaging patients and families in the discharge planning process helps make this transition in care safe and effective. Strategy 4: Care Transitions From Hospital to Home: IDEAL Discharge Planning highlights the key elements of engaging the patient and family in discharge planning.

Guide to Patient and Family Engagement in Hospital Quality and Safety

Agency for Healthcare Research and Quality

Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality.  To promote stronger engagement, the Agency for Healthcare Research and Quality (AHRQ) developed a guide to help patients, families, and health professionals work together as partners to promote improvements in care. This guide focuses on four primary strategies for promoting patient/family engagement in hospital safety and quality of care:

  • Encourage patients and family members to participate as advisors.
  • Promote better communication among patients, family members, and health care professionals from the point of admission.
  • Implement safe continuity of care by keeping the patient and family informed through nurse bedside change-of-shift reports.
  • Engage patients and families in discharge planning throughout the hospital stay.

“IPRO HQIC PFE LAN: Understanding the Lifecycle of a Patient and Family Advisory Council (PFAC), September, 2021”

This material was prepared by the American Institutes for Research (AIR) and the IPRO Hospital Quality Improvement Contractor (HQIC)

In this pre-recorded event, the AIR team hosts a discussion about the different stages of a PFAC, including how to identify them and how to move forward. The event features real-world examples of how hospitals have responded to the evolving needs of their PFACs. It includes a facilitated discussion about steps that all hospitals can take today to make the most of their PFACs and sustain engagement over time.

Diagnostic Safety and Quality

Agency for Healthcare Research and Quality (AHRQ)

Diagnostic errors occur in all settings of care, contribute to about 10 percent of patient deaths, and are the primary reason for medical liability claims.  AHRQ is the lead Federal agency investing in research to improve diagnostic safety and reduce diagnostic error.

  • Issue Briefs
  • Papers
  • Tools to Improve Diagnostic Safety
  • Blogs
  • Patient and Family Engagement

Conversation Guide to Improve COVID-19 Vaccine Uptake

IHI – Institute for Healthcare Improvement

This guide is intended to help health care staff and leaders have trust-building conversations about the COVID-19 vaccine, both at work and at home. Exploring people’s feelings about the vaccine through respectful, trust-building interactions over time offers the potential to increase the uptake of vaccinations. The guide helps health care staff and leaders begin to quickly engage in effective conversations about COVID-19 vaccination, enabling learning in practice and resolving issues that arise from such conversations. The focus is on having rich conversations to listen and learn about reasons and feelings for not getting vaccinated — and then seeking to have a dialogue about questions and concerns so that people can consider COVID-19 vaccination.

BOOST: Better Outcomes for Older Adults Safe Transitions

Society Hospital Medicine (SHM)

Evidence-based bundled intervention for hospitals to use to identify patients at high risk for readmission and guide the discharge plan based on identified needs assessed upon hospital admission; provides the patient a Transitional Record to guide them during the post-acute period.

Cost associated with implementation.